This shipping policy applies to all orders placed through petitepivot.shop and aims to provide users with a clear and transparent explanation of our shipping services.
By placing an order, you agree to and accept all the contents of this shipping policy.
I. Shipping Area
Our current shipping area is a fixed region within the United States. We do not currently support shipping to other countries or regions.
II. Order Processing Time
All orders will be processed on the same day (based on the time of successful payment).
During peak order periods or special circumstances (such as holidays or system maintenance), processing time may be slightly delayed, but we will arrange shipment as soon as possible.
III. Shipping Time
Standard shipping time is within 2 days.
Actual delivery time may vary slightly due to logistics companies, weather, or force majeure.
IV. Logistics Method
We will select a suitable logistics service provider based on the order address and delivery status to ensure fast and safe delivery of goods.
V. Logistics Tracking
After order shipment, users will receive logistics tracking information.
Delivery progress can be checked in real time using the tracking number.
VI. Delivery Instructions
Please ensure the delivery address is accurate and complete.
Delays or non-delivery due to incorrect addresses are the user’s responsibility.
In case of delivery failure due to special circumstances, we will assist in rescheduling delivery or handling order issues.
VII. Force Majeure
We will not be liable for additional delays caused by the following:
Natural disasters (such as heavy rain, hurricanes, etc.)
Transportation or logistics system disruptions
Government regulations or policy adjustments
Other unforeseen factors
VIII. Special Notes
Due to continuous losses, the merchant has decided to conduct a clearance sale. During the clearance sale, all orders will still be processed according to the “same-day processing, 2-day shipping” standard to ensure a good shopping experience for users.
If you have any questions about transportation-related issues, please contact us through the contact information provided on the website, and we will provide support as soon as possible.